Equipment Service

Our trained and experienced parts and service team is here to ensure that your equipment operates efficiently, effectively and for a long time. Whether you need start-up assistance, employee training or want to develop a preventive maintenance or replacement part program, our team of engineers and professional technicians can help you achieve your goals.

For 24 Hour Support Call 888.508.1298

Installation & Start Up Assistance

Start the life of your mixer off on the right foot by having one of our technicians come in to help with installation and start-up of the mixer. While they are there, they can provide on-site training to your personnel.

In-Bakery Support

You can count on our team of professionals for those times when equipment is down or just needs a tune-up. Whether it is pre-scheduled or an emergency, our team is always ready to assist you in getting your bakery up and running as soon as possible.

Employee Training

Our team has put together training programs for everything from first time mixer operators to sanitation and maintenance personnel. We can create a custom program for anyone in your organization who needs a better working knowledge of our equipment and its safe operation, sanitation and maintenance.

Preventative Maintenance Agreements

Preventive maintenance is one of the best ways to ensure a long and efficient working life of your equipment. Let our qualified staff take some of the maintenance burden off you and provide service on a schedule to prevent service in a crisis.

Replacement Parts Program

Talk to our parts department about our replacement parts program to ensure that you are never out of the high-wear items needed to run your equipment smoothly, with minimal downtime.

Equipment Upgrades

If your mixer has components that are showing age or require upgrades such as mechanical, electrical or computer systems, our technicians can come in and evaluate your equipment and offer suggestions to improve the efficiency of its operation.

Replacement Bowls

Shaffer is the leading expert in replacement bowl design and installation. Our engineering, manufacturing and service staff all have hands-on experience designing, building and installing bowls for BEW, Shaffer and Peerless mixers, and just about every other horizontal mixer bowl.
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Professional Service for Professional Results

Whether you need to order spare parts or you have an emergency need, contact our parts and service department for all of your Shaffer® mixing and processing equipment. Our staff of professional, trained technicians together with our experienced engineering and production teams can help you with almost any service you might need.


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